FAQ And Answers

Question	Answer
Are there certain requirements for commercially hauled watercraft due to these invasive species and who do I contact for more information?	The "Call Before You Haul" program was created to help prevent delays during the transport of watercraft to the states of Washington, Oregon, Idaho, and Montana. In addition, this program helps ensure that boat transporters will not violate state or federal laws pertaining to the unlawful transport of aquatic invasive species. BOAT TRANSPORTERS: Call 1-844-311-4873 to receive information which will facilitate and expedite the inspection and, if necessary, decontamination of the watercraft being transported. Taking this step can prevent costly and timely delays. IT’S THE LAW: Under the Lacey Act, a United States federal law, it is illegal to transport invasive species into the U.S. or across state or international borders. Additionally, western states have enacted their own laws to minimize the spread of aquatic invasive species. Transporting watercraft with invasive species into and through western states may result in fines and significant delays.
How can I change my password?	You can change your password or the administrator can change anyones password by following the below steps. Select "Menu" in the upper left hand corner. Select "Company Data". Under Company Assets at the bottom select the user and then edit. Select "Change Password".
How can I renew my annual permit on the new system?	The new permit system was implemented at the same time legislators passed the new consolidated permit rules. This changed all of the annual permit types and requirements. Any permits that you had previous to July 1,2019 were not transferred to the new systems as they would be different from the current permit types. All new permits need to be created in the new system and will then be available for renewal at the expiration of that permit on the "Company Dashboard" in the new system.
How do I amend a permit?	On your "Company Dashboard" on the right side of the permit you would like to amend, you will see "Select". Click on "Select" and you will see "Request Amend" as one of the options. Select "Request Amend" and fill in your reason for the amend request. Then select "Submit".
How do I create a new customer/company as a permit service?	After the permit service has logged in the following selections will be made. Menu in the top left of the Navigation Bar. Select New Company Make the correct selection in the Setup Company Profile screen Instructions are also on Page 58 of the ITRPS Customer User Guide which is located on the landing page for ITRPS before log in.
How do I know which annual permit I need?	Once you are on the Company Dashboard select "New Permit". Select "I need help choosing the permit". This will take you to the permit wizard and walk you through the type of permits available.
How long does a district have to approve my route?	Per IDAPA rule 39.03.05, a district has 24 working hours to approve a permit.
How long does a local highway jurisdiction have to approve my route?	At this time there is not any time frame associated with a local highway jurisdiction approving a route. Future local highway jurisdiction that sign an agreement with the state will have 24 working hours to approve the route.
What does it mean when the system says it can take 5-10 days for a bridge study and approval?	A load will need to go for a bridge study and approval when it exceeds limits set on structure by the bridge department over safety concerns. Each structure in the state does have a weight limit that can be allowed over that structure in any situation. Any load over the limit must be analyzed by the bridge department to ensure the structure can safely carrier the load and under what conditions. Those limits are in Idaho legislative rule which can range between 5-10 days depending on total gross weight.
Why is my permit still in "Routing Review"?	A permit is placed into "Routing Review" when the dimensions exceed limits set in Idaho legislative rules and need to go to a district(s) for approval. This can also happen if a local highway jurisdiction has entered into an agreement with the Idaho Transportation Department and the permits are waiting approval of the local jurisdiction.